Buddies · Real UK Support
Get in touch
Questions about your order, a product, or what's right for your dog? Our UK team is here to help — and we read every message ourselves.
Email us
The fastest way to reach us. We aim to reply within 24 hours.
Poppy@gobuddiess.comOrder enquiries
Please include your order number (it's in your confirmation email) so we can help you as quickly as possible.
Delivery
Free UK delivery. Orders are dispatched within 1–3 business days and every order is tracked — you'll get a link by email once it's on its way.
Returns & refunds
Please read our Refund Policy, then email us with your order number and reason for return and we'll sort it out.
Product support
Something not right with your product? Email us with your order number and we'll make it good.
Buddies is a UK-based pet mobility, grooming & fitness brand.
Helping UK dogs today, dogs worldwide tomorrow.